Cre(AI)tive Strategist and product leader with 15+ years across product, live operations, and platform engineering. I lead complex builds at scale — most recently overseeing 7 cross-functional teams on Ashes of Creation, founding the AI Council, and authoring an Authentic AI doctrine for keeping humans in the loop. I see patterns where others see problems: bridging the unseen with structured systems that ship.
Currently founding Talk Circles, a structured 90-minute peer format for founders and operators. Previously led product, live operations, and AI delivery across gaming, nonprofit, and startup ventures — most recently seven teams on Ashes of Creation at Intrepid Studios.
Open to Creative Strategy, Product Direction, Technical Consulting, Board Advisory. Available for a focused first conversation this month.
2026 – Present
AI Program Manager · Cre(AI)tive Strategist · TransformITive
Mount Shasta, CA (Remote)
- Bringing business problem-solving to the forefront of AI delivery — keeping the real organizational problem ahead of the technology at every step.
- Lead AI delivery programs end-to-end, anchored to business outcomes rather than the tooling
- Translate messy, real-world organizational problems into clear, shippable AI solutions
- Partner with stakeholders to scope, prioritize, and ship human-in-the-loop AI
- Bring structure and program rhythm to fast-moving AI work
Oct 2025 – Present
Founder & CEO · Cre(AI)tive Strategist · Talk Circles
Remote
- Co-founding a structured collaboration platform for founders. Leading Systems & Scale: readiness framework, contribution model, product architecture. Embedded authentic AI into founder-guidance flows.
- 0-to-1 product architecture and systems design
- Authored the Authentic AI integration patterns powering founder guidance
- Built the readiness framework and contribution model from scratch
Aug 2023 – Feb 2026
Senior Technical Product Manager · Intrepid Studios
Remote
- Promoted from TPM to Senior TPM. Oversaw 7 cross-functional teams on Ashes of Creation — a live MMO platform built for millions of concurrent players.
- Founded the AI Council; shipped human-in-the-loop AI tools across engineering and production
- Partnered with external vendors to overhaul the build infrastructure — cutting build times from 8–10 hours to ~2 and saving $1M+ in internal compute costs
- Founded the 24/7 Live Ops function and authored the incident framework still governing production
- Led the Steam launch and three Alpha launches
- Coached 3 producers and led 7 cross-functional teams
Oct 2020 – Aug 2023
Product Manager & Jira Administrator · Zuri Group
Bend, OR (Hybrid)
- Built donor and alumni-engagement software for some of the largest mission-driven organizations in the country — The Nature Conservancy, Boys & Girls Clubs of America, Big Brothers Big Sisters of America, the American Indian College Fund — running on top of the Blackbaud CRM stack.
- Managed the in-house Blackbaud CRM service add-ons; donor management workflows that national nonprofits ran their giving programs on
- Designed Blackbaud CRM enhancements supporting alumni and donation management across university systems and multi-org conglomerates
- Owned PRDs and acceptance criteria across nonprofit fundraising features
- Led cross-org migration from Zoho to Jira; designed the workflow and permissions model still in use
Nov 2017 – Oct 2020
Product Manager & QA Lead · ThrivSports
Remote
- Owned the mobile and web product lifecycle from concept to launch. Built and shipped templated client websites at scale.
- Shipped templated websites for 300+ clients with consistent quality and turnaround
- Owned QA strategy and release process for mobile and web
- Bridged business goals, design vision, and engineering execution
Nov 2015 – Oct 2020
Founder & Lead Project Manager · Train Light Creative
Mount Shasta, CA
- Founded a digital agency that powered three successful startups and launched 300+ websites for golf professionals — including Golf Channel Academy and Top Golf partners.
- Founded and ran the agency from zero to scaled delivery
- Designed scalable workflows for high-volume web builds
- Powered three early-stage startups end-to-end
2013 – 2017
QA Lead · UX · IT Specialist · Junior Developer · Ponder · Forbes · SOU · AppTree
Various
- Foundational years across QA, UX, IT, and software engineering. The pattern-recognition layer underneath everything that followed.
- QA Lead and UX at Ponder
- QA at Forbes
- IT Specialist at Southern Oregon University
- QA & Junior Developer at AppTree (deployments for Stanford and major universities)
- Leadership
- Cross-functional team leadership
- Strategic planning
- Stakeholder alignment
- Executive communication
- Product
- Product strategy
- Systems architecture
- User-centered design
- Roadmap development
- AI & Operations
- Human-in-the-loop AI
- Live operations & incident response
- Process optimization
- Program management
- Strategy & Vision
- Pattern recognition
- Vision translation
- Chaos to clarity
- Building worlds
2018
Southern Oregon University
B.S. Computer Science